How to write professional emails in English using your email’s purpose
How to write professional emails in English using your email’s purpose. Basically, why are you writing the email (email purpose).
Write effective emails in English. Once you have this very clear you can start writing a professional email. And a great online writing resource we recommend professionals and managers is the Grammarly App, which helps save time and gives writing suggestions.
How to write professional emails in English using your email’s purpose
Your email’s purpose is what you want the reader to do.
For example at work, which emails do you most write? For example, ‘information emails’ are about asking for information.
Here are 4 main email purposes plus useful vocabulary:
✅ Information – asking for information
✅ Action – asking for something to be done
✅ Help – asking for help with something
✅ Apologise – apologise for something
| Purpose for emailing
– Information –
|
I’m writing to you to request information about your new product line.
TDC is an IT Consultancy and we are interested in your new product line. We need to know when your new product line will be launched. |
| Purpose for emailing
– Information –
|
Could you send me your company’s price catalogue?
Can you send me your company’s product catalogue? I’d be grateful if you could send the product specifications. Please provide information about the product specifications. |
| Purpose for emailing
– Action –
|
I’d like you to send a proposal by the end of this week.
We’d like you to provide a budget proposal. Would you mind sending me the proposal tomorrow? Do you think you could complete the work by Tuesday? |
| Purpose for emailing
– Action –
|
Could you finish the work by the end of this week?
Can you reach a decision by the end of the week? It would be helpful if you could email it tomorrow. |
| Purpose for emailing
– Help –
|
Do you need me to do anything else?
Would you like any more information? Let me know if I can do anything more to help. |
| Purpose for emailing
– Help –
|
Can you provide more detailed information?
That would be extremely helpful thank you. I would like to thank you for your professionalism. |
| Purpose for emailing
– Apologise –
|
I am writing in respect to your recent complaint.
I was very concerned to learn about your complaint dated 2 March 2012. I would like to apologise for the incident of 3 April. |
| Purpose for emailing
– Apologise –
|
I will look into the matter and get back to you tomorrow.
I can assure you that it will not happen again. Please accept my apologies for any inconvenience |
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